"If, while receiving feedback, you are feeling attacked, feel comfortable to express you are feeling that way in a calm and respectful tone. It may very well be that the other person isn’t even aware that their tone is causing you to feel threatened, and your expressing your feelings might help them be more sensitive with their approach.
As the other person is talking, look for areas you can agree with them. Finding these areas of common agreement will help both parties to feel collaborative rather than combative...
After hearing the other person out with an open mind, if you are still struggling with their point of view, simply thank them for sharing their views with you and let them know that you genuinely want to take time to ponder what they have said, stating that you will come back to them after you have given it more thought."
http://www.forbes.com/sites/amyanderson/2014/02/07/if-you-want-to-improve-stop-defending-and-start-listening/
This feels like useful advice. If you read, though, skim.
No comments:
Post a Comment