Thursday, April 30, 2015

“Twitter's new feature shows how little it cares about harassment”

The upgrade seems to be marketed to brands and politicians who can use direct messages to communicate with normal users, but it comes with a dark lining. It removes the element of protection that existed when only users who mutually followed each other could DM one another…
For years, users have been begging Twitter to change its harassment policies so that people who use the platform to write online won't be bombarded with an army of anonymous egg avatars waging threats. Twitter, more than many other social networks, is a target for harassment.
Just look at the whole Gamergate fiasco — Zoe Quinn, Anita Sarkeesian, and Breanna Wu were all threatened. After Robin Williams's death, his daughter Zelda Williams quit the network because she was being harassed so brutally. A Pew report found that almost half of women users online have been harassed.
Twitter has even admitted that it has a problem.
"We suck at dealing with abuse and trolls on the platform and we've sucked at it for years," Twitter CEO Dick Costolo wrote in an internal memo obtained by The Verge in February. "It's no secret and the rest of the world talks about it every day. We lose core user after core user by not addressing simple trolling issues that they face every day."…
What frustrated so many Twitter users, myself included, was that this development seems to be debuting without a clear strategy for how harassment will be handled within the new program…
IF ANYTHING, ALL THIS "UPDATE" DOES IS REMIND USERS WHO HAVE BEEN ABUSED THAT THEY ARE NOT, AND WILL NOT BE, A PRIORITY”

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